Ph3Overview /h3pIT support Specialist — Dispatch, on-site. Location: Latina LT, Città di Castello (PR), Padua, Napoli, Thiene. Type: Part time. Hours: 10-20 per week. Skills: Troubleshooting, Problem Solving, Help desk ticketing systems, Windows macOS support, Basic Networking. /ph3Responsibilities /h3ulliProvide first- and second-level support and resolve customer issues efficiently. /liliWork with third-party vendors to remediate complex AV-related issues when required. /liliCommunicate clearly and promptly regarding issue status and resolution. /liliMaintain accurate and up-to-date ticket records for all reported incidents. /liliInstall, upgrade, support, and troubleshoot Windows OS, Microsoft Office, and authorized Cisco Jabber applications. /liliPossess basic knowledge of macOS to support Apple PC users. /liliInstall, upgrade, support, and troubleshoot printers and computer hardware. /liliPerform remedial repairs on desktops, laptops, printers, and other authorized peripheral equipment. /liliUse diagnostic tools to identify and resolve network connectivity and workstation hardware/software issues. /li /ulh3Requirements /h3ulliMust hold a valid work permit in Italy. /liliProficiency in English Italian language is mandatory. /liliSeveral years of experience in a similar role are required. /li /ulh3Apply /h3pInterested candidates are requested to send their English CV, mentioning the position title in the subject line, along with their WhatsApp contact number, as soon as possible. /ppApply here: /ppSalary: Negotiable /ppKaniz Fatemabr/Talent Acquisition Specialistbr/ /p /p #J-18808-Ljbffr