On behalf of our client, a leading provider of online management and support services, GRS Recruitment is seeking to recruit a Virtual Team Assistant / Junior Customer Support to join their growing Nicosia team. This is an excellent opportunity for a motivated and organised individual to work in a fast-paced digital environment supporting virtual teams and contributing to client service delivery. If you are passionate about people, performance and quality, this role could be your next career step. MAIN DUTIES AND RESPONSIBILITIES
1. Support the Virtual Team Managers with day-to-day operational and administrative tasks
2. Assist in the recruitment and onboarding of service providers through the company’s platform
3. Participate in training and engagement initiatives for remote freelancers
4. Monitor, report and analyse freelancer performance and provide insights to management
5. Contribute to internal projects and process improvements to enhance service delivery
CANDIDATE PROFILE
6. Previous experience or academic background in Human Resources, Administration, Customer Support, Marketing or a related field
7. Strong command of the English language, both written and verbal – additional languages are a plus
8. Confident using Google Docs, Sheets, and Slides
9. Excellent time management and organisational skills
10. Punctual, proactive and eager to contribute ideas
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.