At Lexroom.Ai, we set the bar for legal AI—clear, fast, and built for trust.In just a few years, what began as an idea has become a reliable platform adopted by thousands of legal professionals across Europe.Our mission is clear: make the law faster, clearer, and more reliable, giving lawyers, law firms, and companies the time and confidence to focus on what truly matters.We're scaling rapidly, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and impact.Today, Lexroom is a trusted partner, shaping the future of legal AI with discipline and purpose.Why Lexroom.Ai?Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition.Deliver Meaningful Results: Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently.At Lexroom.Ai, we leave buzzwords behind.Here, you'll build something that lasts: a trusted platform, a strong reputation, a new standard for the legal world.Your Key ResponsibilitiesBecome an expert on Lexroom.Ai and act as a trusted advisor for our customers, answering their request for support and proactively engaging with them to ensure satisfaction and usage of the product.Conduct regular check-ins and feedback sessions to monitor customer satisfaction, resolve issues, and identify opportunities for improvement.Act as the bridge between customers and internal teams, gathering insights to improve our processes, enhance the product, and drive customer retention.What You'll BringYou have 0-1 year of experience in customer-facing roles (Customer Support, Customer Success, Sales, Operations, or similar).You are familiar with sales and customer support tools (HubSpot, Notion, etc.).You have a proactive mindset, love solving problems, and enjoy working in a fast-growing startup environment.Premio: You have a law degree (not mandatory but a plus