Position: Quality Performance Specialist at CPL TAYLOR by Synergos srl Location: Sala Baganza, Italy Contract: Permanent, full-time Salary: €25,000 - €35,000 for junior profiles; €50,000 - €60,000 for senior profiles About the Company The company is a large, well-established manufacturing firm operating in Italy for over 60 years. It has a steady growth in national and European markets, forming partnerships with major international companies in the logistics and food sectors. Role Overview Reporting to the Quality Director and collaborating with production colleagues, you will manage product quality performance, train line operators on quality standards, monitor compliance with quality norms/procedures, and develop solutions for internal quality issues. Key Responsibilities Assist in developing the audit plan Monitor, close, and report internal and external non-conformities Handle customer complaints Conduct periodic customer satisfaction surveys Implement training programs for production staff regarding quality systems Draft and update quality procedures and operational instructions, providing guidance to production operators Contribute to the development and update of internal quality regulations Coordinate with certifying bodies and client auditors during inspections Candidate Profile 2-3 years of experience in manufacturing or production environments Professional knowledge of ISO 9001 standards Strong communication skills and customer relationship abilities What the Company Offers Full-time permanent contract, with occasional Saturday mornings Salary based on experience, according to the company's national collective bargaining agreement Meal vouchers worth €6 per day of presence Access to company gym facilities Partnership with a local nursery All job advertisements are aimed at both genders (L.903/77). To check if the position is still available, visit https://cpltaylor.it/annunci// and enter the job code. Send your CV even if the recruitment process is closed; you might be contacted in the future. Read the privacy policy and authorize data processing in the application form. Personnel Search and Selection - Authorization MLSPS Prot.13/I/0008775 Locations: Mantova, Parma, Verona, Modena, Brescia, Cremona J-18808-Ljbffr