With roots in the Southern part of Finland, Kempower is a globally operating DC fast charger designer and manufacturer with a vision to create the world’s most desired EV fast charging solutions for everyone, everywhere.
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At Kempower, we’re driving the Electric Vehicle evolution to create a cleaner and quieter environment for everyone. We inspire global audiences to join the electric movement and be the change our planet needs. If you’re passionate about making a positive impact and want to plug into a dynamic team, we want to hear from you!
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Our Culture fosters a positive work environment where every voice is valued. Regardless of job titles, we’re united by our can‑do attitude and collaborative spirit. With a diverse team representing over 40 nationalities, we celebrate unique perspectives and encourage continuous learning and growth.
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THE ROLE
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As a Service Engineer at Kempower, you’ll have the opportunity to contribute to the ever‑evolving EV market.
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ROLE SPECIFICS
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Ensure EV charging equipment customer satisfaction by offering remote and on‑site support services in Italy, and contribute area and global cases where applicable
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Provide technical support services by using tools such as technical ticketing system (Atlassian Jira), Teams and other possible tools
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Follow‑up and maintain partner network technical competence and join partner onboarding when applicable
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Conduct training services both remotely and on‑site for maintaining partner network technical competence
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Gather customer feedback and collaborate closely with internal teams to drive continuous improvements
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Share best practices, document key learnings, and contribute to service development
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At Kempower we work hybrid. This position is based in Milan or Turin, with frequent presence at the office (approximately two days per week) expected. This role requires also on‑site customer visits and occasional traveling.
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WHY JOIN US?
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We foster an innovative culture, we’re not just developing products; we’re evolving as individuals and as a team. At Kempower, you’ll find an open and flexible work culture where your voice is heard and your ideas are valued. We see learning as a talent and are committed to helping you grow.
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We believe in integrity, open doors, and honest conversations. You’ll have the chance to take ownership of your work, drive your career development, and shape our company’s future.
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You will enjoy the flexibility to balance work and life with hybrid work options and the freedom to choose the equipment you need to excel in your role. At Kempower, we operate globally, and our benefits reflect local practices and legislation. This means your perks may vary depending on your country and region—but wherever you are, we’re committed to supporting your well‑being and growth.
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We embrace cross‑team collaborations. You’ll collaborate with colleagues from diverse backgrounds and disciplines, working together to grow our business and reach our shared goals.
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WHAT HELPS YOU SUCCEED IN THIS ROLE
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Relevant educational background e.g. Electrical engineering or equivalent
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Strong technical expertise and troubleshooting electrical systems, network connectivity, and software applications
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Customer‑centric mindset and eagerness to learn and adapt to new tools, technologies and industry trends
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Strong verbal and written communication skills to help complete service tickets and to train service partners in ticket completion process
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Ability to work independently and manage priorities effectively in a fast‑paced environment, with a self‑driven approach and strong accountability for results while maintaining alignment with mutual goals
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National electrical work and safety certificate is a plus
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As our official company language is English, we expect you to have good English skills. In this role also written and spoken Italian is required.
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APPLY NOW!
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Are you ready to be the change? Join us in powering planet cool then! We’re excited to hear from you.
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Submit your application before 20.4.2026 through our online application form. If you have further questions about us or the role, contact Marco Marino at
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Please note: For GDPR compliance reasons, please submit your application via our application form.
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LOCATION: Milan or Turin, Italy
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Kempower is an equal‑opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements, and individual qualific