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DHL Supply Chain has the opportunity for you.
At DHL Supply Chain, we believe in delivering excellence every day.
We are currently looking for a Business Metrics Analyst to join our OPEX (Operational Excellence) Team, a key task force driving performance and innovation across the organization.
About the Role
As part of the Performance Management department, this role is integral to shaping a broader and more advanced approach to business metrics within DHL Supply Chain.
You will play a key role in developing tools, KPIs, and analytical frameworks that enhance business performance, support decision-making, and drive operational efficiency—ultimately improving the service we deliver to our customers.
Acting as a bridge between Operations, IT, and business stakeholders, you will contribute to digital transformation initiatives and ensure that business requirements are translated into impactful analytical solutions.
Key Responsibilities
- Deliver timely and accurate reports and dashboards for both internal and external stakeholders
- Develop and maintain KPI dashboards (internal & external customer focus)
- Design and build reports using Power BI and DAX
- Support the development and maintenance of Azure / Power BI databases
- Drive automation and simplification of reporting processes
- Contribute to operational and contractual reporting within cross-functional projects
- Analyze business processes and identify opportunities for performance improvement and optimization
Requirements
- Degree in Economics, Engineering, or Computer Science
- At least 2 years of experience in a similar role, data analysis, or predictive modelling
- Strong knowledge of: SQL, Power BI (including DAX) Data modelling and analytics tools
- Solid understanding of analytical methods and performance measurement systems
- Fluency in English
- Strong focus on continuous improvement and innovation
- Ability to translate business needs into data-driven solutions
Salary range: €35,000 – €40,000 gross per year
