PMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the /ppessence of Authentic Italian Vacanza within the upper-upscale segment. With 17 /ppowned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and fivestar resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that /ppcelebrate Italian heritage, nature, and lifestyle. Reflecting our commitment to /ppexcellence and international recognition, two of our resorts proudly belong to the /ppprestigious Autograph Collection by Marriott, while one is part of the refined Curio /ppCollection by Hilton /ppbr/ppstrongJob description /strong /ppbr/ppThis role ensures the highest standards of service and operational consistency across all properties. The ideal candidate will champion a culture of excellence, driving continuous improvement and brand integrity throughout the guest journey. /ppbr/ppstrongKey Responsibilities: /strong /pulliDesign and deploy quality control systems across hotel and resort operations /liliMonitor performance indicators and compliance metrics (ISO, HACCP, brand standards) /liliConduct internal assessments and support external audits /liliCollaborate with Operations, HR, and Brand teams to align quality with strategic goals /li /ulpbr/ppstrongRequirements: /strong /pulliMaster’s degree in Hospitality Management, Business Administration, Engineering, or Quality Systems /liliMinimum 3 years of experience in quality assurance or operational excellence, preferably in luxury hospitality or resort chains or at least 5 years in hotel operation roles( Director of operations or above ) /liliStrong knowledge of quality frameworks, process mapping, and continuous improvement methodologies (e.g., Six Sigma, Lean) /li /ulpbr/ppstrongWhat We Offer: /strong /pulliA dynamic and stimulating work environment. /liliOpportunities for professional growth within the Finance department. /liliContinuous training and support in developing technical skills. /liliA competitive compensation package and a range of attractive benefits designed to enhance your well-being and work-life balance /li /ul