Ph3Responsibilities /h3ulliTake responsibility for your department results across all customer channels, ensuring that your action plan supports the store commercial priorities. /liliFollow up on performance and take action using effective solutions and best practices. /liliEnsure the shop is always in excellent shape, fully and efficiently stocked, and that the product range is presented in ways that inspire customers across all touchpoints. /liliActively steer sales on key products and services, securing proper forecasting and managing product life cycles to maximize sales and long term profitability. /liliIdentify commercial opportunities and react quickly to market changes by monitoring key KPIs, analyzing customer needs and feedback, and reviewing availability data. /liliCollaborate closely with the store commercial team and your counterparts in the Head Quarter to support alignment, share insights and adopt proven practices. /liliWork proactively with the HR team to secure the right number of competent co‑workers in the right place at the right time, ensuring a strong customer experience. /liliEnsure your team has a strong sales mindset, solid product knowledge, and a good understanding of available services so they can support customers throughout the shopping experience. /liliRecruit, onboard and develop your team, supporting individual growth and building a strong succession plan. /liliActively contribute to sustainability initiatives by ensuring that sustainability priorities are reflected in the store offer and daily operations. /li /ulh3What you’ll need to have /h3ulliProven experience in sales. /liliKnowledge of sales techniques, local market dynamics, sales channels, customer behaviour, data analytics and sales KPIs. /liliAbility to identify business opportunities within the local market. /liliAbility to understand customer needs and habits to promote an omnichannel approach. /liliAbility to make things happen, set priorities and make decisions with a focus on flexibility, speed and simplicity. /liliStrong interpersonal skills and the ability to build trustful relationships. /liliAbility to organise and prioritise multiple tasks and processes. /liliAbility to measure performance, follow up on results and use insights to improve operations. /liliGood knowledge of Italian and English. /li /ulpbWE CARE FOR PEOPLE /b /ppAt IKEA we cultivate an inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless age, gender, religion, sexual orientation, family situation and ability. /ppbWORKING WITH US HAS ITS REWARDS /b /ppBeing part of the IKEA team has many benefits. You’ll be part of an inclusive culture, driven by values and your growth will be guided by structured HR processes. /ppbAs part of the team you’ll have access to : /b /ppStructured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc) /ppbWell‑being Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life. /b /ppbHealthy and affordable food : /b you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€ /ppbEmployee discount : /b 15% on the purchase of IKEA products for personal use /ppIKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child) /ppbCorporate discounts : /b you’ll have access to portal dedicated to our co‑workers to enjoy discounts for different activities such as travel, leisure, technology and more /ppbBonuses : /b we believe that everyone\'s contribution is needed to achieve (and exceed!) our goals. Every year all the co‑workers can be rewarded for how we develop our business together /p /p #J-18808-Ljbffr