PuLocation : /u Milan, Italy /ppuType : /u Dispatch / Part time /ppuHours : /u (10-20) Hours Per week. /ppbJob Title : IT Support Specialist /b /ppWe are hiring on-site dispatch IT Support Specialist in Milan, Italy. If you’re passionate about IT support and troubleshooting, we’d love to hear from you. /ppbKey Responsibilities : /b /pulliProvide first / second level contact and problem resolution for customer issues. /liliWork with third-party vendors to remediate complex AV issues as needed. /liliProvide timely communication on issue status and resolution. /liliMaintain ticket updates for all reported incidents. /liliInstall, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications. /liliHave basic knowledge of Mac operating systems to support Apple PC users. /liliInstall, upgrade, support, and troubleshoot printers and computer hardware. /liliPerform general preventative maintenance tasks on computers, laptops, and printers. /liliPerform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment. /liliUse diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware / software. /liliBroad experience in IT with a basic understanding of networks, servers, audio / visual, smart devices, and telecoms. /liliThis position requires the ability to work in a project-based environment requiring flexibility and teamwork. /liliPerform other duties as assigned. /li /ulpbRequirements : /b /pliMust hold a valid work permit. /liliExtensive knowledge and understanding of IT and computers. /lipuSalary : /u Negotiable /ppuCompany Details : /u BCIC Swiss GmBH /ppTo apply, please send your application to : /ppApply Now! /ppJ-18808-Ljbffr /p #J-18808-Ljbffr