Principal PMT, Fraud and Abuse Mitigation, Amazon Leo
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Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low‐latency, high‐speed broadband connectivity to unserved and underserved communities around the world.
The Principal PMT – Leo Fraud and Abuse – will be at the forefront of building products and processes to mitigate overall fraud and abuse losses for Amazon Leo. You will conduct deep dives, look around the corners, and partner with stakeholders across Leo and the broad Amazon organization to implement solutions to mitigate fraud and abuse. You will also implement a mechanism to quickly identify new emerging fraud and abuse trends and take swift action to put controls to mitigate the new patterns. This Principal PMT will develop a common vision and scope, establish timelines, and drive system readiness so that solutions are ready for launching and growing Leo services. This role will engage with senior leaders across the organization and work in partnership with Leo Engineering, AWS, and Amazon teams to execute the plan.
Key Job Responsibilities
Work closely with senior business and software engineering leaders and SMEs to understand requirements, conceptualize solutions, facilitate development, and deploy fraud and abuse loss mitigation capabilities, including broadband customer onboarding and service activation.
Own tangible goals and deliverables to enable product development and readiness to scale globally and deliver the best customer experiences while protecting the business from bad actors.
Possess great written and verbal communication skills and facilitate collaboration across multiple teams.
Be structured and flexible to learn as the business evolves.
Provide visibility and communicate extremely well, with responsibility to provide updates to VPs, author operation plans, business review documents, and communicate to the broader Leo and Amazon team.
Be a seasoned product leader with a demonstrated history of leading product strategy, technology solutions, data analytics, and customer experience.
Thrive on ambiguity and have a track record of delivering large‐scale technology products and/or leading large operational or technical teams.
Lead large, global, and complex technology initiatives in a large business unit, working cross‐functionally with a number of business and technical teams.
Think and move quickly, inspired to build mechanisms to simplify and continuously innovate.
Demonstrate analytical and quantitative skills; use hard data and metrics to back up assumptions and develop business cases.
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Basic Qualifications
Bachelor's degree
Experience owning and driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience in technical product management
Preferred Qualifications
Experience working directly with engineers on product enhancements
Experience in project management methodologies, business analysis, or process improvement
Experience in working on fraud and abuse mitigation capabilities
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country or region you're applying in isn't listed, please contact your Recruiting Partner.