A leading e-commerce company is seeking a Workforce Manager in Lombardy to drive service levels and optimize resources. The ideal candidate will have over 3 years of experience in project management and process improvements, along with strong analytical and data-driven skills. Responsibilities include managing a high-performing team, applying workforce management knowledge, and proactive participation in data-driven projects to enhance customer experience. Experience in stakeholder management and knowledge of Excel and SQL are essential for this role.#J-18808-Ljbffr