Social network you want to login/join with: Do you want to work in a Company leader in the renewable energy market? This position is what you are looking for Join an incredible team in the Top 1 manufacturer Field Application Engineer/After-sales Engineer Role: The Field Application Engineer/After-sales Engineer is responsible for providing technical support through onsite activities and remote assistance. You will work with customers or third-party service partners to resolve issues related to BESS devices, coordinating with the EU team and HQ team to deliver efficient and satisfactory service to our customers in the EU. Key Responsibilities: Management and technical skills in Field Operations: Supervise technical aspects and physical activities such as commissioning, scheduled, preventive, and corrective maintenance. Focus on resolving after-sales cases by minimizing downtime and optimizing fault resolution times through effective relationship management with customers and sharing relevant information with the team. Monitor and evaluate product performance by analyzing BESS device operational data in collaboration with the monitoring team, working closely with HQ and the EU Technical Team. Identify technical solutions to resolve issues swiftly in collaboration with HQ. Complementary activities: Participate as a technician in commissioning, troubleshooting, and routine maintenance activities on-site. Support help desk team with phone assistance and ticket management. Skill requirements: Electrical certification compliant with local laws. Proficiency in basic electrical tools operation, such as multimeters and torque wrenches. Ability to read electrical diagrams or relevant technical background. At least 2 years of onsite experience, including BESS commissioning, electrical device installation, wiring, and commissioning. Proficiency in English (Listening, Speaking, Reading, Writing), including writing formal manuals in English. HSE and PPE Management: Identify risk mitigation strategies and approve operational procedures under the guidance of the HSE Manager to ensure compliance with HSE standards. Spare Parts and Resource Management: Finalize spare parts list and manage obsolescence, coordinating with the EU/HQ Tech team on compatibility of replacement components. Ensure local teams and service partners have necessary resources and spare parts for operational continuity. Manage mini stock, including spare parts receipt, consumption recording, delivery, and replenishment planning. Coordinate with the Technical and Training teams to align field operations with overall service quality. Collaborate with local service teams and liaise with EU/HQ technical team on technical compatibility, replacement parts, and problem resolution. J-18808-Ljbffr