Italian Speaking Customer Service Payment Solutions Provider - Work in Greece4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Mercier Consultancy MD provided pay rangeThis range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeJoin the team at Mercier Consultancy MD as an Italian Speaking Customer Service Payment Solutions Provider and elevate your career while enjoying the beautiful surroundings of Greece! In this role, you will be responsible for providing exceptional support to our Italian-speaking clients regarding their payment solutions. Your expertise and dedication will make a significant difference in enhancing client satisfaction.Key ResponsibilitiesDeliver high-quality customer service to Italian-speaking clients via phone, email, and chatAssist clients with inquiries related to payment solutions, resolving issues effectively and efficientlyEducate clients on available payment options and assist them in navigating our servicesDocument all client interactions in our systems to ensure accurate record-keeping and follow-upsCollaborate with internal teams to identify areas for improvement and enhance service deliveryStay updated on payment processing trends and product knowledge to better assist clientsRequirementsFluency in Italian (both written and spoken) is essential; knowledge of English isa plusPrevious experience in customer service or payment solutions is preferredStrong communication skills and a customer‐oriented mindsetAbility to work effectively in a fast‐paced, team‐oriented environmentProficient with technology and comfortable using various digital toolsA proactive approach to problem‐solving and customer engagementWillingness to work in Greece and embrace the local cultureBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More...Seniority levelEntry levelEmployment typeFull-timeJob functionCustomer ServiceIndustriesIT Services and IT Consulting#J-18808-Ljbffr