Gi Group - Call Center Inbound Operator
Gi Group, Italy's leading employment agency with over 200 branches nationwide and more than 1800 HR professionals, is seeking to hire:
Inbound Call Center Operator
If you enjoy customer contact and have excellent communication skills, this is your opportunity!
You will join the Customer Care inbound team, responding to user inquiries regarding:
* Store opening hours and service information;
* Support with shipments, invoices, product assistance, payments, and return policies;
* Product availability verification;
* Scheduling pick-up appointments at the store;
* Technical assistance and order delay reports.
What we look for in you:
* Excellent PC skills and familiarity with Windows OS;
* Fluent diction and excellent communication abilities;
* Flexible working hours;
* Empathy and professionalism in customer management;
* High school diploma;
* Own transportation.
What we offer:
* Free training funded by the Formatemp fund: 7 intensive days starting from 23/06/2025;
* An initial 2-month contract via temporary agency, with potential extensions;
* Level D2 in the CCNL ANPIT BPO classification.
Working hours:
4-hour shifts, 5 days a week: Monday-Saturday 09:00-18:00, Sunday 10:00-17:00.
Location:
Casalnuovo di Napoli (NA)
Why join us?
If you identify with the above characteristics and want to work in a dynamic and stimulating environment, apply now! Don't miss this opportunity for personal and professional growth.
Send your application and start your new journey with us!
We are part of Gi Group Holding (www.gigroupholding.it), Italy's leading multinational employment group, offering HR services and consulting globally. Our group operates in Temporary, Permanent, and Professional Staffing, Executive Search, Outsourcing, Training, HR Consulting, HR Administration, Employability, Career Transition, and Development across over 37 countries in Europe, Asia, and America with a team of over 9,000 employees.
Our core values include: attention, collaboration, passion, sustainability, continuous learning, innovation, and responsibility.
View all our job listings at www.gigroup.it
Gi Group S.p.A. is authorized by the Ministry of Labour and Social Policies (Aut. Min. 26/11/2004 PROT. 1101 - SG).
This offer is addressed to candidates in accordance with Legislative Decree No. 198/2006 and subsequent amendments, and Legislative Decrees Nos. 215 and 216 of 2003 concerning equal treatment.
Candidates are invited to read the privacy policy pursuant to Articles 13 and 14 of EU Regulation 679/2016 at www.gigroup.it/privacy-candidati.
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