Overview 170 Years Strong. Industry Leader. Global Impact. At Pinkerton, our mission is to protect our clients by providing enterprise risk management services tailored to each client. Pinkerton employees are vital to delivering world-class solutions, and we are committed to integrity, vigilance, and excellence. Pinkerton is an inclusive employer seeking candidates from diverse backgrounds, experiences, and perspectives to join our team of industry experts. The Security Operations Manager will oversee the safety and security of client-occupied facilities across Italy. Responsibilities include managing access control, security systems, and physical security policies, conducting risk assessments, providing security training, and liaising with law enforcement and security agencies. This role involves managing incident responses, developing security strategies, and ensuring quality assurance across security providers. Expertise in counter-terrorism measures and security intelligence is essential. Strong analytical and communication skills are crucial for integrating security operations across departments and locations to ensure a secure environment for all stakeholders. Based at the client’s Milan headquarters, the role requires a minimum of 3 days per week in the office. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Access Management and Security Systems: Coordinate access to client areas, manage alarms and CCTV, and oversee automated access control systems. Security Inspections and Risk Management: Conduct security inspections, implement counter-terrorist measures, assist in risk categorization, and determine security needs. Policy Implementation and Compliance: Enforce physical security policies, perform compliance checks, and maintain security procedures documentation. Training and Awareness: Deliver security awareness training, educate staff on incident reporting, and support security training initiatives. Liaison and Communication: Maintain contact with law enforcement, security agencies, and building management; coordinate security for client events. Incident Reporting and Management: Report, escalate, and manage security incidents; assist in investigations. Quality Assurance and Provider Management: Ensure quality in security services and supervise security personnel. Intelligence and Analysis: Evaluate security intelligence, prepare reports, and analyze incidents. Special Events and Travel Security: Coordinate security for special events, conduct travel risk assessments, and manage incident responses for travelers. General Support: Perform additional security or facilities tasks as needed. Qualifications Bachelor’s degree or equivalent in security management or related field, with 5-7 years of experience in security operations, manned guarding, physical security (access control, CCTV), and incident management, especially in a corporate setting. Experience in crisis management, risk assessments, and liaising with law enforcement and security agencies. Proven ability to develop and implement security policies. Competencies : Highly adaptable, motivated, and able to work under pressure to meet deadlines. Excellent leadership, communication, and interpersonal skills, with stakeholder influence ability. Proficient in English, both written and spoken. Strong analytical and problem-solving skills. Experience with security management software and technology. Cultural awareness and adaptability, especially within the EMEA region or international environments. Working Conditions : Requires physical and mental capacity to perform essential functions, with or without accommodations. Regular computer use. Occasional lifting, reaching, and operating office equipment. Frequent sitting, standing, and walking; travel as needed. Pinkerton is an equal opportunity employer, welcoming applicants regardless of race, ethnicity, gender, sexual orientation, age, disability, veteran status, or other protected categories. Benefits Available upon application. J-18808-Ljbffr