Ph3Experteer Overview /h3pAs an IT Support Engineer at Ops Tech Solutions, you enable reliable IT infrastructure across Amazon’s global sites. You work on-site and travel to other facilities to troubleshoot, deploy, and improve IT services, ensuring operations run at full speed. You will help design and launch infrastructure for new buildings and lead process improvements across sites. You mentor colleagues and collaborate with cross‑functional teams to shape resilient, scalable IT solutions. This role offers hands‑on problem solving in a fast‑paced, world‑scale environment with a clear impact on warehouse operations. /ph3Retribuzione / Benefits /h3ulliSupport end‑user equipment and building IT infrastructure /liliAssist with network projects, including IT set‑up for new buildings /liliSuggest process improvements to optimize IT usage at operational sites /liliTrain and mentor IT technicians /liliOn‑site and occasional international travel to support multiple sites /liliCollaborate with remote and on‑site colleagues to ensure platforms run smoothly and contribute to infrastructure projects /liliContribute to infrastructure design for new site launches /li /ulh3Responsabilità /h3ulliBachelor’s degree in computer science, engineering, mathematics or equivalent /liliExperience troubleshooting in a multi‑user high availability environment /liliExperience in PC repair, troubleshooting, deployment and liquidation /liliExperience in IT client, server, and network service delivery /liliExperience with networking technology (TCP/IP, DNS, DHCP) /liliExperience supporting Windows, Mac and/or Linux in a corporate setting /liliExperience with Windows Server technologies /li /ulh3Requisiti fondamentali /h3 /p #J-18808-Ljbffr