Overview
Expert Digital Product & Delivery Lead - Electronic Toll Collection Service, Enilive SpA. You will be part of Enilive SpA and placed in the area dedicated to the business development of electronic toll collection services and related value-added services (parking, urban/limited traffic zone access, ferries, insurance, assistance). The team is responsible for defining, managing, and evolving the product roadmap, ensuring consistency between business objectives, project priorities, and the quality of the implemented solutions.
Responsibilities
* Define and manage the evolutionary roadmap of the electronic toll collection service, in line with company strategies
* Lead the development and evolution of the service\'s digital channels (web and mobile)
* Design and optimize customer onboarding processes, from subscription to activation and first use
* Manage the integration and evolution of CRM systems, ensuring effective management of the customer journey
* Perform project and program management activities, ensuring planning, prioritization, and milestone compliance
* Coordinate cross-functional teams (development, UX, marketing, operations, customer care) and external suppliers
* Translate business requirements into functional specifications and delivery plans
* Monitor product and process KPIs, promoting continuous improvement and customer focus
Qualifications
* Degree in Engineering, Computer Science or STEM subjects; other qualifications, even lower, may be considered provided significant experience is demonstrated.
* At least 3 years\' experience in similar roles, preferably in tolling, smart mobility, ITS or fintech contexts
* Solid experience in managing digital products and coordinating multidisciplinary teams
* Good knowledge of the English language
The profile is completed by
* Knowledge of digital architectures and systems integration (APIs, microservices, CRM platforms)
* Familiarity with Agile/Scrum methodologies and digital delivery tools
* Experience analyzing product data and using KPIs and monitoring dashboards
* Basic knowledge of digital payment processes and transactional systems
Rome Office. We promote flexible work arrangements, including smart working options to support a better work-life balance.
* Permanent employment contract; our national collective labor agreement and the Energy and Oil National Collective Bargaining Agreement
* Compensation commensurate with the person\'s experience
* Reward system and comprehensive program of benefits and welfare initiatives. Find out more: welfare link
* A work environment where everyone can feel recognized and appreciated for their uniqueness
The most promising candidates will be contacted for the next phase.
For information on the selection process and helpful tips, click here.
Who We Are
Enilive SpA is the new company of Eni SpA that integrates biorefineries, the biomethane business, the network of multienergy and multiservice sales outlets, and a solid customer base. Enilive\'s mission is to provide people on the move with sustainable mobility services and decarbonized products, in order to accelerate the path to carbon neutrality by 2050 while simultaneously creating value to invest in growth. Its distinctive positioning is characterized by an integrated approach across the entire low-carbon product supply chain and a multi-energy and multi-service offering, focused on customer centricity.
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