Job Title: Staff AI EngineerWe are working with a Zurich-based start-up that has built an AI platform designed to improve engagement, performance, and retention across organisations.The platform enables continuous, real time feedback, replacing traditional static review cycles. It brings together engagement tracking, performance reviews, 360 feedback, and development into a single system.AI is central to the product. It is used to analyse sentiment, detect anomalies, forecast trends, and generate insights for leadership teams. The platform also includes a chat based AI coach, powered by agentic systems already deployed in production.Role OverviewThis role exists to take full ownership of the company's agentic AI platform as it scales.The system has been built in a fast, iterative way. As adoption increases, the focus is now on improving reliability, consistency, and quality of outputs in production.This is a hands on Staff level IC role, with end to end ownership of AI systems and strong influence on technical direction.ResponsibilitiesOwn the architecture of the agentic AI platformDesign and improve LLM driven agents and workflowsDefine and implement evaluation frameworks for output qualityBuild monitoring, observability, and safety layersImprove reliability and performance of AI systems in productionCollaborate closely with product to ship high impact improvementsSet technical standards and act as the AI reference pointProfileStrong experience building production AI or ML systems end to endHands on experience with LLMs, RAG, or agent based systemsExperience with evaluation, monitoring, and system reliabilityComfortable working in fast moving, product focused environmentsStrong engineering fundamentals and system design capability