We are looking for a SAP HCM Consultant ! The resource will have to be able to provide support to users for problem resolution, within the established times, and also to enable them to make the best use of SAP functionalities. Additionally, they will participate in evolutionary maintenance initiatives of the system or other project initiatives in all different phases, from analysis of requirements to preparation of the Business Blue Print, to preparation and realization of tests and finally to Go-live and post Go-live support. They will have to interact with other teams both for technical aspects and to coordinate with other initiatives that insist on HR processes. They will also have to interact with the Service Manager or another key contact for any critical issues related to ongoing or planned activities. Responsibilities Manage user support activities; Act proactively in identifying and preventing critical issues; Analyze recurring problems and identify solutions for their final resolution; Help business users with daily problem resolution; Coordinate with other functional and technical teams to resolve problems identified autonomously or reported by users; Take charge of all activities and govern technical activities correctly to complete tasks within the defined times; Analyze and suggest continuous improvements; Take charge of preparing training material and possibly training; Ensure Best Practices; Adhere to quality standards; Prepare and manage all documentation of interventions (BR, functional and technical analysis; Manage test scripts/scenarios/test data Ideal Profile The ideal person has matured about 3-4 years of experience on the SAP HCM module with particular reference to the following areas: Personnel Administration (PA) Organizational Management (OM) Time Management Travel Management Timesheet Self-service functionality Good knowledge of the relative standard functionalities. Excellent knowledge of the English language Nice To Have Developed relational and communication skills Predisposition to team work Excellent analytical and organizational skills and result-oriented Positive attitude, initiative spirit and flexibility Why NTT DATA? We are a Global Top Employer company that has built a Smile Working Company where care, listening to people, their well-being and development of skills are our priority. We believe in talent and professional evolution, supported by continuous training, advanced learning programs and personalized growth plans. We are part of the NTT Group, which invests over $3.6 billion every year in research and development to help organizations and companies move with confidence and sustainability towards the digital future. Note: NTT DATA recruiters will never ask job seekers and candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties that may try to impersonate NTT DATA recruiters, either in writing or by phone, in an attempt to deceptively obtain personal data or money from you. J-*****-Ljbffr