PThe Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions. /ppbResponsibilities /b /pulliLeads, supports, and values customer selling in both the in-store and online (ship to store) shopping experience. /liliLeads and supports a customer-obsessed culture that prioritizes selling behaviors by proactively G reeting, R e-engaging, E ducating, A dding on, and T hanking each customer. /liliUnderstands your role in sales growth and how you contribute to and impact store profitability. /liliHas interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in-store experience. /liliEducates each customer on loyalty programs, current promotions, and merchandise assortment to support building the basket. /liliSupports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal. /liliLeads by example, supports, and holds the team accountable to all company policies and procedures. /liliExecutes Manager on Duty (MOD) job responsibilities such as, but not limited to : opening / closing procedures, team supervision, figure eights, etc. /liliAssists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing, and the accuracy of inventory levels. /liliChampions and demonstrates a commitment to Kirkland’s Home Values : Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit. /liliPerforms other duties as needed. /li /ulpbQualifications /b /pulliHigh School Diploma or GED; college preferred. /liliMinimum 1 year management experience in a retail or service industry preferred. /liliStrong communication skills and customer selling experience required. /liliEnergetic, people and results-oriented, competitive with a drive to succeed. /liliValid Driver's license. /liliAbility to handle and transport company funds to the bank location designated by Kirkland’s. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland’s employee. /liliAbility to effectively communicate both written and verbally. /liliAbility to work weekends, holidays, and evenings. /liliAbility to read and interpret company directives, handbook, and manuals. /liliAbility to work a flexible schedule to meet the business needs of the store. /liliAbility to work independently as well as part of a team. /liliMust be able to ascend / descend a ladder to retrieve and stock products on the shelf or to hang overhead banners / product. /liliFrequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags. /liliMust be able to constantly stand and move around the store for prolonged periods to greet and assist customers. /liliMust be able to frequently communicate with the customers in person, electronically, and telephonically. /liliMust be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor. /li /ulpJ-18808-Ljbffr /p #J-18808-Ljbffr