Overview
The candidate in the Wholesale Banking Operations team will support the activities related to, Reconciliations (Payments, Collections, Tax Payments, Loans, TFS) and related Investigations. In addition, He/She will support the FO Teams in other daily activities (Lending, Energy, REF, Client Service).
Key responsibilities
* Responsible for balance checking, request for overdraft (Excess Report)
* Reconciliation of Nostro, suspense and Bank of Italy account
* Suspense account and settlement reconciliation
* Investigation on issues related to payments and collections
* Responsible for processing initial checks on manual payments in accordance with Local Manual Payments Procedure
* Responsible for making signature verification on legal documentation upon Front Office request (Clients and Products) and call backs, if needed
* Responsible for preparing audit bank confirmations based on data available in local backbone system (IFS)
* Supporting local and group projects
Educational Qualifications
* University degree
Technical, Language and other Specialized skills
* Good knowledge of the English language (written and spoken)
* Accurate with numbers
* Proactive, self-starter and execution driven
* Problem solving attitude
* A team player
* With good interpersonal skills
* Well organized and capable to assign priorities and cope with a tight deadlines’ environment
Other skills
* Strong customer centricity
* High problem solving capability
* Excellent interpersonal skills
* Stress management
* Operational excellence
* Negotiation skills
* Passion for results
* Structured approach
* Team working
Location
Milan (hybrid)
About ING
ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.
Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. ‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.
Do you think you are "a step ahead"? Apply now!
The benefits of joining ING
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
* Super flexible smart working
* Competitive base salaries and performance based bonuses
* Diverse cultures & Innovative mindsets
* International Environment
* Commitment to sustainability
* Lots of training development opportunities to help you grow
* Lots of moments dedicated to physical and mental well-being
* A special day off when it is your birthday: we call it #doyourbirthday!
* And of course we can’t forget: free water & coffee at the office!
Our Commitment
Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.
Job Application Safety Reminder
⚠️ We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:
* Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.
* Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com
* No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.
#J-18808-Ljbffr