PUnox, market leader in the production of high-end ovens, certified Great Place to Work in Italy for the seventh consecutive year, is looking for an Back Office Employee French Speaking to join the Customer Experience, Resellers and Distributors team at Unox SpA. /ppMain activities: /pulliEnsure the accurate and timely issuance of various documents related to the Back Office process; /liliDevelop and update operating procedures and guidelines related to the Back Office process; /liliPlan tasks and activities to achieve customer service performance indicators; /liliHandle customer inquiries via phone, email and fax; /liliWork with the Finance department to solve problems related to invoices and payments; /liliWork closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents); /liliAccurately maintain customer database, master records, and sales contract files. /li /ulpRequirements /pulliHigh school Diploma or graduate degree in Administration/Economics/Languages; /liliExcellent knowledge of English and French; /liliCustomer service orientation; /liliProven problem-solving, analytical and decision-making skills; /li /ulpWhy Unox? /ppContinuous Innovation: Unox is at the forefront of technology and innovation, offering its employees the opportunity to work on pioneering and challenging projects. /ppWork Environment: We have been certified by the Great Place To Work Institute as one of the top 100 companies in Europe. Our young and positive work environment fosters collaboration and values the ideas of all our employees. We regularly organize company events for networking and team building with colleagues. /ppProfessional Growth: Unox invests in the development of its employees through continuous training programs, individual coaching, and career opportunities, ensuring constant personal and professional growth. /ppWork-Life Balance: We offer a Wellbeing program rich in benefits and flexible policies that promote work-life balance and the well-being of our employees. /ppThe job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations. /p