Overview
🚀 Vuoi fare la differenza e lavorare dove il cambiamento si costruisce ogni giorno? Unisciti a noi! Siamo un centro di ricerca e consulenza indipendente del Gruppo Relatech, attivo in Italia e all’estero, dove affianchiamo organizzazioni e realtà complesse nei loro percorsi di crescita e trasformazione. Collaboriamo con università , imprese e partner tecnologici di primo livello per tradurre visione e innovazione in soluzioni concrete. Se cerchi un ambiente giovane, in evoluzione continua, dove le persone contano e le competenze si costruiscono ogni giorno, sei nel posto giusto.
Your role: The Hardware IT Asset Manager is responsible for overseeing and governing the lifecycle of all hardware assets within a global IT environment. The role focuses on ensuring visibility, control, and optimization of hardware resources throughout their lifecycle, from acquisition to retirement.
Responsibilities
* Lead the management and governance of hardware IT assets across their entire lifecycle within a global environment.
* Maintain accurate asset visibility and control, ensuring hardware resources are effectively tracked and managed.
* Drive cost efficiency and operational effectiveness through structured hardware asset lifecycle management.
* Work closely with internal stakeholders (infrastructure, procurement, finance, and service management) to support asset planning and operational needs.
* Contribute to the development of hardware lifecycle strategies, including refresh and replacement planning.
* Ensure asset information is properly maintained and leveraged within enterprise ITAM platforms such as ServiceNow HAM Pro and CMDB.
* Promote best practices, governance standards, and process improvements within the IT Asset Management framework.
* Provide data-driven insights and reporting to support strategic decisions related to hardware asset utilization and investment.
Requirements
* Demonstrated experience (5+ years) in IT Asset Management with a focus on hardware assets, ideally within complex or international environments.
* Hands-on experience with ServiceNow HAM Pro, including interaction with CMDB structures and asset data governance.
* Solid knowledge of hardware asset lifecycle processes, from acquisition and deployment to refresh and retirement.
* Understanding of IT service management frameworks and governance standards such as ITIL and ISO.
* Proven ability to work in cross-functional environments, coordinating with teams such as procurement, finance, infrastructure, and operations.
* Strong capability in data analysis, asset reporting, and performance monitoring to support operational and financial decisions.
* Effective communication and stakeholder engagement skills, with the ability to translate asset data into actionable insights.
* Bachelor’s degree in Information Technology, Engineering, Business Administration, or a related discipline.
* Nice to have: Professional certifications in IT Asset Management, such as IAITAM CHAMP or CSAM.
Where
The position is based in Milan, with occasional business travel and the possibility of an exciting relocation opportunity to Luxembourg.
What We Offer
* ✨ A dynamic, young, and fast-growing environment
* 🔄 Flexible thinking and working approaches
* 🎓 Hands-on experience in a stimulating, project-based context
* 👩‍🏫 Opportunities to learn from industry professionals
* đź“š On-the-job training (and more)
* 🚀 The chance to work on real projects with tangible impact
* 🌍 Inclusion & Equal Opportunity — We believe in people, diversity, and meritocracy. Our recruitment processes are open to everyone—regardless of gender, ethnicity, orientation, or ability.
Explore our world at www.relatech.com
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