Bachelor’s degree (or working towards a bachelor’s degree) Advanced proficiency in written and verbal English and local language Relevant experience in performing data analysis When you join Amazon as an Area / Shift Manager, you’ll gain experience leading a large and diverse team to ensure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While implementing your team’s approach to drive productivity, you’ll also work closely with colleagues to address challenges, making each day unique. Key job responsibilities Promote a culture of safety and wellbeing Analyze and implement corrective actions to maintain high quality and productivity levels, meeting business objectives across all shifts Support and lead a team, handle administrative tasks, and foster a strong team culture Analyze performance data and suggest process improvements to optimize work and enhance customer service Collaborate with other managers to standardize shift processes A day in the life You’ll work shifts at one of our operational sites, focusing on maintaining safety standards and process efficiency. Your days will include managing routine team activities, addressing escalations, working on process improvements, and contingency planning. As part of the operations team, you’ll collaborate with colleagues and external partners to meet customer demands. This involves analyzing data and performance metrics with business leaders and discussing technical improvements with engineers. About the team Amazon Logistics (AMZL) handles last-mile delivery in partnership with third-party providers, aiming to deliver a smooth customer experience through innovative solutions like Amazon Fresh, Prime Now, and Amazon Restaurants. Our team supports operations 24/7, with roles focused on processing products for dispatch and working with Amazon Flex delivery contractors. We strive to improve logistics, reduce our carbon footprint with electric vehicles, and develop new delivery services. Experience communicating with stakeholders at all levels, including peers and leadership Proficiency with MS Office (Word, Excel, Outlook) in a professional setting J-18808-Ljbffr