Sr. UX Designer, Core Shopping, Amazon Devices
Job ID: 10385199 | Amazon.com Services LLC
The Amazon Devices Customer Insights & UX design team seeks a thoughtful, creative, and passionate Sr. UX Designer to be part of our team as we define how Amazon Devices customers discover, learn about, purchase, and get the most value out of their devices. We are a global organization building platforms and programs to support the sale of and engagement with Amazon Devices including Echo & Alexa products, Kindle E‐readers, Fire TV and streaming media products, Fire Tablets, Home Security and Smart Home products, and more. Join us to help build next‐generation shopping experiences for our customers. You'll be part of a multidisciplinary team of designers, researchers, and technologists that envision, create, and execute ideas from start to end.
As Sr. UX Designer, you will own online shopping and brand‐building inspirational and educational experiences for Amazon Devices, defining and designing interfaces across platforms (desktop, mobile) and channels (amazon.com, internal tooling) that scale. You will tackle difficult customer problems as they discover, evaluate, and purchase Amazon Devices, work with high ambiguity, and create best‐in‐class consumer experiences in a fast‐paced environment. You will influence strategy and collaborate closely with product management, engineering, marketing, creative direction, brand strategy, research, and company leaders to move concepts to launch, support new device launches, and contribute to an AI‐ready design system.
Key Responsibilities
- Collaborate cross‐functionally with design, research, product, creative, brand, and engineering teams from concept to solution, setting UX guidelines, creating assets, and aiding in bug fixes to ensure bar‐raising quality.
- Create the vision for developing, communicating, and implementing the user experience, and follow through with processes and tactics to realize that vision.
- Coordinate closely with product managers to develop a shared vision and lead the process to define the experience and design that deliver on product objectives.
- Use data (metric tests, usability studies, usage data) to identify opportunities and inform decisions.
- Create pattern libraries, templates, and tools for a variety of users on our platform.
- Identify and utilize common patterns for mobile, desktop, and e‐commerce platforms.
- Consider emerging technologies to unlock new customer experiences and scale business operations.
- Consider the internal tooling required to support front‐end customer experiences.
- Inspire, mentor, and lead designers on the User Experience team.
- Work strategically with executives and team members across the organization.
- Develop and nurture relationships across the team, Amazon, and disciplines to promote collaboration and efficiency.
About the Team
We are a global organization spanning market research, UX research, and UX design that leads the strategic direction, design strategy, innovation, and customer experience for the Devices shopping experience on Amazon.com and automation & scaling tools. We execute market & UX research that informs Device hardware, software, marketing strategies, and shopping customer experience. We design platforms and programs to support device sales and engagement in e‐commerce across shopping platforms and execute ideas from start to end. We value collaboration, partnership, and an inclusive community.
Basic Qualifications
- 6+ years of design experience.
- Available online portfolio.
- Knowledge of best practices for information architecture and design.
Preferred Qualifications
- Experience with UX design of complex workflows.
Legal and Equal‐Opportunity Statement
Amazon is an equal‐opportunity employer and does not discriminate on the basis of protected veteran status, disability, or any other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Benefits and Compensation
The base salary range for this position is $137,800.00–$186,400.00 USD annually. Your Amazon package will include sign‐on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans), EAP, mental health support, medical advice line, flexible spending accounts, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Location: USA, WA, Seattle.
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