Join to apply for the Payment Solution Consultant role at Transaction Network Services (TNS)
An extraordinarily talented group of individuals work together daily to drive TNS success. Come join the excellence!
Overview
The Solutions Consultant is responsible for the support of a solution‑designed sale to provide a customised service solution for high potential opportunities and strategic client accounts.
Our Expectations Of You Include
- Customer engagement with growth and learning to gain and conduct in‑depth discovery sessions that lead to a solution‑based sale of products and services
- Progression to help in the creation of business, functional and technical requirements that demonstrate to the client our ability to deliver these solutions that meet or exceed expectations
- Support to execute on the processes and behaviours that will result in the sales of these new services
- Learning geared toward digesting and absorbing the training materials that help facilitate the execution of solution‑design sessions
Responsibilities
Provide Pre‑ and Post‑Sales support to the relevant sales business unit to deliver TNS’ Solution Portfolio to new and existing customers.
Role Requirements
Provide support to Sales Teams for the following elements – Solution Consultant Remit
- Knowledge of TNS product and solution capabilities for payment solutions
- Support sales presentations and meetings with new and existing customers
- Maintain regular contact with TNS’ customers
- Support customer responses to RFPs/RFIs
- Knowledge of TNS’ customer base and the payment market for the relevant country and region
- Advise and recommend products and solutions relevant to a given customer
- Production of technical proposals for sales opportunities
- Production of cost models for sales opportunities
- Production of technical requirements for internal delivery teams
Revenue Targets and Generation – Solution Consultant Remit
- Understand and maintain knowledge of sales and revenue targets
- Review the sales pipeline to align priorities to maximise revenue
- Identify opportunities to aid revenue and pipeline activities
Industry awareness – Solution Consultant Remit
- Maintain a market and business awareness of the payments industry
- Maintain knowledge of a customer’s business objectives within the payments industry
- Maintain awareness of payment industry standards, security standards, message and protocol standards, new and alternative payment acceptances
Deliverable Objectives – Solution Consultant Remit & Post‑Sale Remit
- Maintain and build relationships with internal delivery and support teams
- Maintain and build relationships with internal operational teams
- Ensure product and services are technically understood and remain updated
- Ensure costing models are produced and maintained
- Ensure technical documents adhere to the set standard
- Ensure service management and operational relationships are developed and maintained
- Ensure delivery processes are followed
Group objectives
- Maintain and build relationships with solutions consultants across regions
- Promote and support information sharing within the group
- Provide training and skill knowledge to group members
Qualifications
The role requires experience based on the following:
- 3+ years in payment acceptance methods (unattended and attended models, wallet and e‑commerce technologies, outdoor and indoor acceptance, POS acceptance)
- 3+ years in payment type and platform orchestration (payment types, authorisation, in‑person and e‑commerce, recurring payments, BNPL, alternative payments, platform payment knowledge, terminal driving/ATM processing, intelligent payment routing, fraud, DCC, 3DS, tokenisation, reconciliation, file settlement)
- 3+ years experience with payment‑related services and knowledge of transactional message specifications (ISO, Nexo, APAC’s, Prince, XML)
- Knowledge of acquiring and issuing payment processing, payment service providers, gateways, scheme gateways, ATM‑delivered services, vending/kiosk services, wallet and alternative payment methods
- Data‑networking experience covering IP‑based access services, LAN/WAN, Layer 2 Ethernet/VLANs, Layer 3 VPNs, SDWAN (Fortinet), vendor hardware (Cisco, Fortinet, Teltonika) and virtual access products; relevant technical qualifications (CCxx, NSE, etc.)
- Understanding of industry standards and market trends for the Spanish market, PCIDSS, P2PE, DDOS mitigation,igate firewalls, IP addressing, NAT, IP SLA, QoS, cloud services (AWS, GCP, Azure), F5, Linux, VMware platforms
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal‑opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
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