Our Story & Impact
At CQ fluency, we believe language access is healthcare.
For more than two decades, we've partnered with leading healthcare and life sciences organizations to make communication clear, culturally relevant, and compliant. We bring healthcare communications to life.
We combine Cultural Intelligence (CQ) with advanced language technology and AI to enable understanding that drives outcomes — improving member experience, advancing health literacy, and strengthening trust between people and the systems that serve them.
As a minority-owned strategic partner, CQ fluency delivers culturally relevant solutions that meet the highest standards of quality and compliance. Recognized on the Inc. 5000 Fastest-Growing Private Companies list consecutively for over a decade, we continue to redefine what's possible when innovation, empathy, and excellence intersect.
The Opportunity
We are looking for a project manager who will coordinate life science translation project activities among appropriate external resources that vary by project and can include translators, editors, proofreaders, DTP designers, and localization engineers. Activities also include interfacing with the sales team and directly with the client.
This role requires availability to work 9:00 am to 5:00 pm U.S. Eastern Time.
Your Impact
- Develop and maintain strong client relationships
- Review client's requests and assess needs for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories
- Develop efficient workflows and oversee the use and maintenance of tools such as translation memories, style guides, and glossaries
- File preparation and analysis using translation memory software, develop cost estimates, and project schedules
- Negotiate budgets and schedules with vendors and supervise the progress of translation projects
- Manage multiple complex multilingual projects/clients simultaneously
- Maintain accurate and up-to-date management reports and translation database
- Exercise sound judgment in keeping supervisor informed of potential difficulties.
Qualifications for Success
- Minimum four years of experience in the translation industry with good proficiency of translation tools
- Understanding of variety of life sciences project types and materials
- Clinical documentation (Clinical Research Protocols, IBs, SAEs, CTAs, etc.)
- Regulatory and labels (including QRD)
- Linguistic Validation/COAs
- Patient Recruitment/Retention materials (ICF's, flyers, manuals, marketing etc.)
- Experience with Multimedia is ideal
- Familiarity of back trans/recon process
- Outstanding verbal and written communication skills
- Commitment to professional customer service
- Positive attitude and a true team player with clear sense of accountability
- Able to juggle multiple tasks and work well under pressure in a fast-paced environment
- Energetic self-starter with initiative and creative approach to problem solving
- Strong computer skills including MS Office and Internet applications
- Fluency in English and preferably a second language
- Bachelor's degree or higher from an accredited institution
Our People. Our Promise.
At CQ fluency, we lead with understanding — it's both our mission and our mindset.
We listen deeply, communicate clearly, and act with purpose to create solutions that truly improve lives.
We build trust through transparency, integrity, and respect — earning the confidence of our clients, our partners, and each other. Every commitment we make is one we keep.
And we show resilience in everything we do. We grow through change, meet challenges with curiosity, and transform complexity into opportunity.
At CQ fluency, we don't just translate language — we translate understanding into action, bridging people, cultures, and healthcare systems so that communication becomes care.
We believe that when people are understood, outcomes improve — for our clients, our members, and our team.