Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.
SHG operates over 81 venues in 26 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.
We are looking for a strategic Director of People & Culture, responsible for implementing and executing the HR strategy across two hospitality destinations in Milan: Palazzo Cordusio and Torre Velasca for both our Hotels & Resorts Division as well as our F&B Division.
This role leads all HR functions including organizational development, strategic workforce planning, compliance, Talent & Acquisition, engagement, culture development and training. The role ensures both properties reflect the brand´s high standards while aligning with Italy´s labor laws and global hospitality best practices.
Main responsibilities
* Implement and lead a proactive, integrated HR strategy aligned with business goals for both locations.
* Act as a strategic advisor to the senior leadership team on workforce planning, organizational design and cultural initiatives.
* Ensure adherence to Italian Labor Law and SHG´s global HR policies.
* Design and implement localized HR policies tailored to Milan´s regulatory and operational context
* Lead recruitment initiatives for Palazzo Cordusio & Torre Velasca to attract top hospitality talent aligned with luxury service standards.
* Oversee onboarding and induction processes to embed the SHG culture
* Roll out and execute Performance Management systems to drive accountability & results.
* Promote a positive employee relations climate and handle grievances and disciplinary processes.
* Conduct exit interviews and present trend analysis to leadership.
* Manage insurance, welfare programs and salary structures
* Design property-specific training programs and roll out corporate ones
* Support training initiatives for Italian labor law compliance, brand standards and safety.
* Ensure efficient use of HRIS in the region
* Supervise Time & Attendance, leave management and payroll coordination
* Manage legal compliance and administrative processes, including coordination with legal counsel, oversight of work permits, and operational efficiency across locations.
Qualifications
* Degree in Human Resources Management, Business Administration, Hospitality or similar.
* Minimum 8-10 years of experience in the field of hospitality in management level (ideally in restaurants and hotels).
* Strongworking knowledge of Italian employment law.
* Fluent in Italian and English.
* Flexible person with availability to adapt.
* Strong organizational and multitasking abilities.
Benefits
* Competitive Salary
* Discounts Across Sunset's Venues and More: Experience the Sunset lifestyle to the fullest with exclusive discounts at all our venues and beyond.
* Career Growth Opportunities: Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions.
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