At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at jnj.com.
Job Function
Sales Enablement
Job Sub Function
Contract Administration and Management
Job Category
Professional
All Job Posting Locations
Madrid, Spain, Pomezia, Roma, Italy
Job Description
Johnson & Johnson is recruiting for Shockwave Medical Inc. a Contract Management Specialist (d/f/m), to be located in Italy and Spain.
About MedTech
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease? Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.
Position Overview
This role is responsible for the accurate administration and ongoing maintenance of customer and GPO agreements across commercial systems, ensuring pricing integrity, contractual compliance and audit‑ready data at all times. Acting as a key operational anchor within Commercial Operations, the position translates contractual terms into reliable system records, controlled processes and consistent reporting within Salesforce, Oracle, and related enterprise platforms. Working closely with Sales, Finance, Legal and IT, the role ensures that contract data is correctly set up, maintained and validated, supporting downstream activities such as billing, reporting, audit readiness and compliance monitoring. A strong focus is placed on disciplined system governance, timely updates to contract and membership data and the prevention of data quality issues that could create commercial or compliance risk. Through continuous monitoring, analysis and process optimisation the role strengthens the integrity of customer agreement administration, supports scalable commercial operations and enables accurate execution of both routine contract activities and more complex sales scenarios, including new product launches and strategic initiatives.
Key Responsibilities
* Support new product roll‑outs or strategic business initiatives by ensuring proper system set‑up, cross‑functional process creation, and assessment of impact on contract operations; create processes or request automation to support those initiatives.
* Oversee the integrity of the pricing process in connection with Customer Contracts.
* Provide support to sales team for contracting or quote generation requests as needed.
* Ensure that contract data captured in SFDC is adequate and reportable.
* Run reports to maintain data integrity of contract terms in SFDC and Oracle, support data report requests from sales or leadership, and monitor company contracted compliance clauses.
* Maintain contracted consignment inventory values in SFDC and ensure that contracts are executed for all consignment customers.
* Conduct monthly and quarterly audits for Finance and Legal to comply with external auditor requirements related to Commercial Operations and support audits required by Customer entities such as GPOs.
* Create, maintain and execute monthly analysis for GPO administration fees to administer accurate payments for GPO agreements.
* Self‑direct and prioritize incoming requests for contract analysis, conduct analyses, develop conclusions and communicate recommendations to key stakeholders.
* Maintain and update membership alignment in SFDC based on external data sets and recommend enhancements to scale frequent changes.
* Ensure that monthly membership lists are updated in a timely manner.
* Recommend enhancements, provide user requirements, collaborate with IT, conduct user acceptance testing and train co‑workers on software enhancements to improve operational efficiency and sales team access to data.
* Create, monitor, support and manage commercial, contract and sales operation reports and dashboards in Excel, Salesforce, Oracle and PowerBI.
* Work with Legal team to request amendments, new contracts and terminations for business needs such as new product launches, discontinuation of products, strategic business decisions that affect contracts.
* Analyze contracts and interpret them as requested; alert management to risks related to contract compliance or legal risk.
* Partner with different stakeholders to build and streamline commercial operations processes and ensure alignment across multiple functions.
* Engage in frequent interaction with sales, finance and commercial operations teams to assist with questions, process improvements and complex sales flows.
* Contribute to various day‑to‑day activities and manage projects within the commercial operations team and other departments as needed.
Requirements
* Bachelor’s Degree in business/technical field, or MBA, or 8+ years of directly related work experience.
* 4+ years’ experience in Sales Operations, Finance or another analytical function creating data reports and analytics.
* Fluent English required; proficiency in an additional EU language is a plus, with German preferred.
* Strong background in a multi‑disciplinary environment with a need for high flexibility.
* Experience in medical device or other life sciences industry is a plus.
* SFDC and/or Oracle experience.
* Ability to analyze and interpret contracts and then communicate that to others in simple terms.
* Ability to partner with key stakeholders in driving goals.
* Ability to efficiently and effectively handle multiple and shifting priorities.
* Self‑motivated and able to work with minimal supervision.
* Highly organized with excellent time management skills and a strong attention to detail.
* Ability to manage ambiguity.
Benefits
In addition to base pay, we offer the following benefits: an annual bonus with set target (% of pay) depending on pay grade/location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well‑being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and, subject to the terms of their respective plans, employees – and in some locations eligible dependents – can participate in several insurance plans. For more information, visit Employee benefits | Supporting well‑being & career growth | Johnson & Johnson Careers.
* This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.
Anticipated Base Pay Range
€39.800,00 - €64.055,00
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