PstrongCustomer Service Representative /strong /ppbr/ppWe offer an interesting opportunity to join our strongCustomer service /strongteam, based in Bussolengo (VR) as strongCustomer service representative, /strong reporting to the Customer service coordinator on a full-time permanent contract. /ppbr/ppThis role includes the management of all orders (Domestic and International), dealing with workshop requests, making and receiving calls, assisting the sales team, and responding to customers’ enquiries/requests and dealing with complaints in a timely manner. /ppThis position must deal with other company departments and international colleagues. /ppIn Italy, it mainly deals with the Sales Team, Sales Operations, Customer Care, and the Tender Department. Internationally, it deals with the Sales Team and Customer Service Department. /ppbr/ppThis position deals with external customers, agents, and international distributors. /ppbr/ppstrongWhat will your contribution be? /strong /pulliTo implement and support all administrative procedures (documents/invoicing processes) as well as contributing with new ideas to make improvements. /liliTo effectively carry out the procedures to guarantee a satisfactory Time to Market. /liliTo guarantee, within their area, the full application of compliance guidelines handed down by corporate as well as the Italian law (231/2001). /liliTo ensure accounting consistency according to applicable guidelines. /li /ulpbr/ppstrongWhat are we looking for? /strong /pulliHigh school diploma or master’s degree /liliExperience with tasks related to customer service. /liliExcellent English written and spoken required /liliOther languages are appreciated, especially French /liliGood use of all Office programs, especially Excel. /li /ulpbr/ppstrongWhat soft skills will you improve? /strong /pulliAccountability /liliProblem solving /liliCommunication skills /liliTeam working /liliAttention to details /li /ulpbr/ppstrongWhat will you find? /strong /pulliFriendly, warm, and innovative atmosphere /liliHealthy, inspiring, and international and inclusive work environment /liliTraining and development opportunities /liliSmart working model (two days per week) /liliCompetitive reward packages /liliSocial and company events /liliWellbeing initiatives (welfare) /liliCanteen /liliBenefits (Pension Fund- Health Insurance) /li /ulpbr/ppstrongWhat do we offer? /strong /pulliThis is a full-time job /liliThe contract is a permanent contract /liliSalary package range: 30.000/35.000 euro /li /ulp*The package will be evaluated based on the experience of the person /p