For a structured restaurant and bar venue offering lunch, dinner, bar service and events, we are seeking an experienced Restaurant & Bar Operations Manager / Head of Floor, reporting directly to the Ownership.
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The role is operational and organizational in nature, with responsibility for the day-to-day management of the venue, ensuring service continuity, compliance with standards and effective team coordination.
Key Responsibilities
Staff Scheduling & Daily Operations
* Update staff rota and manage shift scheduling, with final verification of worked hours
* Cover absences, manage shift changes and lead daily team briefings
* Supervise lunch, dinner and bar service
* Oversee breakfast operations at an organizational level, including staff management, scheduling and general supervision (not directly operational on service)
Operations & Financial Control
* Manage restaurant opening and closing procedures
* Oversee cash handling and related reporting
* Place orders with suppliers, verify invoices and monitor operational costs
* Conduct monthly inventories and periodic stock checks
Reservations & Coordination
* Coordinate with hotel reception for guest reservations
* Manage reservations through dedicated platforms (e.g. SuperB)
* Liaise with event managers for the planning and execution of events
Team Management
* Organize team operations, holidays and staffing coverage
* Train staff and ensure operational procedures are consistently applied
* Support recruitment activities, including CV screening, interviews and onboarding
Standards & Facility Management
* Update and maintain restaurant and bar checklists
* Monitor xrdztoy service quality standards and mise en place
* Manage staff uniforms
* Oversee the condition of the venue and report maintenance or repair needs
Ideal Profile
* Proven experience in operational management within restaurants, bars or hospitality venues
* Strong organizational and people management skills
* Hands-on approach, reliability and attention to detail
* Experience working in entrepreneurial environments with direct ownership interaction
* Strong focus on service quality and guest experience
Location
Bologna, Italy