Job Description
Are you ready to shape strategies that drive sales performance to the next level? Join us in Genoa as Sales Planning & Incentives Manager, where you will shape the intelligence behind Costa’s global commercial engine.
You will architect complex planning frameworks, model strategic targets, and design incentive systems that power performance across our international Global Customer Center.
You will strengthen Costa’s commercial governance by connecting strategy, analytics, and execution. You will create a meaningful impact by designing planning frameworks that guide performance, creating incentive models that drive motivation, and delivering insights that influence strategic choices across multiple geographies.
Key Responsibilities
* Architect the overall sales planning framework, defining clear objectives by market, channel, and sales perimeter.
* Lead the strategic target‑modelling process, translating assumptions, forecasts, and commercial ambitions into data‑driven targets that ensure every goal is measurable and aligned with business priorities.
* Design and continuously refine incentive schemes, from standard models to fully customized or innovative solutions that balance motivation, sustainability, and business impact.
* Oversee forecasting and performance‑tracking cycles, ensuring payout logic is rigorously calibrated and coherent with strategic expectations and real operational behavior.
* Conduct advanced analyses that combine quantitative rigor with commercial intuition, delivering structured recommendations that support leadership in optimizing performance and enhancing overall commercial effectiveness.
* Work closely with markets, sales leaders, operations, and analytics teams, simplifying complexity, communicating insights clearly, and ensuring seamless coordination across Genoa, Barcelona, and São Paulo.
What Makes You Unique
* 5+ years of experience in Sales Planning & forecasting, Commercial Performance, Incentives, or similar managerial roles.
* Strong analytical and quantitative skills, with the ability to manage complex performance and incentive models.
* Ability to work in highly dynamic, challenging, and international environments.
* Strong stakeholder management and communication skills.
* Fluency in English.
* Solid understanding of Customer Center sales dynamics.
What We Offer
* Open‑term, full‑time, hybrid employment.
* Smart working policy with flexible schedule.
* Daily meal vouchers, exclusive discounts, and access to the Wellbeing@Costa platform.
* Free medical insurance and additional welfare benefits for you and your family.
* Special gifts for milestones, cruise discounts, and Amazon Hub Locker convenience at our offices.
* Tailored learning programs, volunteering opportunities, wellbeing initiatives, and community events.
During the interview, all stages of the selection process will be explained to you. If you want to learn more, visit the following website: Costa Career Journey.
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