Role-C++ Engineer/Developer Mode-Remote with occasional travel Location-Bari, Italy Employment Type-Permanent
Experience of Incident handling and problem solving in a L3 support team Experience in projects dealing with File interfaces and protocols Work closely with product owners to understand and translate business objectives into technical requirements Analyzing new change requests design solutions and guide developers in implementation Supporting the development teams and supervising the design testing and modification stages Ensure UpToDate documentations Keep track of compliance requirements and adhere to the schedule Expert in finding root causes for incidents bugs and help in getting to permanent solutions of recurring incidents Incident Handling Problem Resolution Change Management Application Maintenance Enhancement Monitoring Infrastructure Support Documentation Knowledge