Overview
Analytics & Operational Excellence Specialist – Milano, Italy
Johnson & Johnson Innovative Medicine is looking for an Analytics & Operational Excellence Specialist to join the Commercial Excellence & Business Transformation Department.
Responsibilities
1. Business Analytics & Operations : Leverages insights from CRM system for appropriate customer segmentation; collaborates with BIMs to define needs related to the CRM system and prepares data analysis to measure the business impact of different activities; participates operationally in the construction of product dashboards and in automating processes where possible.
2. Sales Force Sizing & Effectiveness : Supports internal stakeholders in developing planning and methodologies to verify the effectiveness and efficiency of the Field Force; supports sizing and geographical allocation of the Field Force by providing analyses and simulations using dedicated tools.
3. Process Improvement & Change Management : Provides methodological and analytical support to BIMs; actively promotes the culture of sharing best practices.
4. Health Care Compliance & Pharmacovigilance : Ensures compliance with all company procedures; prepares pharmacovigilance documentation related to market research activations and ad hoc projects; ensures pharmacovigilance reporting requirements are met in project planning, material development, project execution, and contracting with third parties; understands and complies with HCC and legal requirements (e.g., Fair Market Value rules,