From Safilo-Dot partnership it comes "Digital Force", the center of excellence that aims to create a group of digital transformation experts with strong knowledge of Salesforce platform and processes, up to guide the digital transformation that Safilo has been successfully implementing over recent years. General context of the Project DOT - Digital On Things is a consulting and IT services company specialized in the Salesforce ecosystem. DOT believes in talent, that’s why it deeply cares about people growing professionally and it offers them training on the most in demand technologies. Safilo Group is the fully integrated Italian eyewear creator and worldwide distributor of quality and trust, leader in the premium sector for sunglasses, optical frames and sports eyewear. Design inspired and brand driven, Safilo translates extraordinary design into excellent products created thanks to superior craftsmanship expertise dating back to 1878. Together they have created “Digital Force” the center of excellence which seeks to find experts, focuses on the training of new talents, opening up new job opportunities related to the vast world of Salesforce. General purpose of the position He/She will work closely with the business to collect their needs, qualify them and direct them, in terms of requirements, to the design and development team. He/She will intervene with system configurations and will contribute, with the rest of the governance team, to monitoring the Data Model and checking the Health status of the ORGs. He/She will coordinate the production of documentation to support the system integrator teams, ensuring their completeness and updating. Reference for the compilation phases of the testbooks and the execution of UAT. Required profile and experience Must to have: - 2 years business analyst/client frontend - 1 year experience in large/enterprise projects Technical skills: - Jira or other project/ticket management tool - Requirements governance/user guide - Testbook Languages: - English B2 - Italian mandatory Soft skills - Problem solving attitude - Planning, organizational, time management skill - Customer Service mindset and negotiation skills - Good team player with strong initiative - Good interpersonal and communication skills HOW TO APPLY Contratto di lavoro: Tempo pieno Orario: - Dal lunedì al venerdì Sede di lavoro: Ibrido/da remoto (35129 Padova, Padoue)