Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house.
The hotel has won the award for the World’s Best Service, by Travel + Leisure that recognizes excellence in every component of the life of the hotel.
Park Hyatt's expansive 5-star rooms & suites, some of the most luxurious accommodation in Milan, beautifully blend authentic Italian finishes with sleek amenities and state-of-the-art technology.
Main Duties and responsibilities
- Receive orders and serve customer requests completely in a timely manner
- Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc.
- Take food orders and assist the floor team with deliveries as required
- Understand menu content, any menu changes, and promotional activities
- Keep your service area clean, tidy, and well-prepared
- Efficiently manage the proper settlement of all customer accounts
- Answer guest queries in a polite and helpful manner
What are we looking for
- Previous experience within a cocktail bar environment
- The ability to create classic cocktails
- Flexibility in hours as you will be working rostered shifts, especially on weekends
- Exceptional personal presentation and communication skills
- Flexibility to respond quickly and positively to a range of work situations
- Passion for delivering exceptional levels of guest service
Hyatt offers a great range of benefits, including:
- 12 free nights per year of service across Hyatt Hotels worldwide
- Employee and Friends & Family rates across Hyatt Hotels worldwide
- Dry cleaning of business clothes
- Complimentary meals on duty
- Continuous Learning & Development opportunities
- Staff celebrations
- Plan Welfare
- Settling the costs of urban public transport - ATM Milano