Sales Support Specialist Italian SpeakerContinui a leggere per scoprire di cosa avrà bisogno per avere successo in questa posizione, incluse competenze, qualifiche ed esperienza.Bologna, Metropolitan City of Bologna, ItalyAbout the job Sales Support Specialist Italian SpeakerJob Title: Sales Support Specialist Italian SpeakerDepartment: SalesCompany: Leading Technology CompanyLocation: Remote (within Portugal)Start Date: 5th June 2025Contract Type: CDD 6 months (with possibility of renewal)Work Model: Fully Remote (Relocation support available within Portugal)Work ScheduleShifts: Monday to Saturday, including bank holidays, between 08:00 and 19:00 (rotational shifts)Days Off: Sunday + 1 rotational day off per weekSalary & CompensationBase Salary: 1,024 per 14 monthsPerformance Premio: 225 per 12 monthsPosition Bonus (Braga only): 20 per 12 monthsMeal Allowance: 7.23 per working dayTransport Allowance: 20 per month Health Insurance: Coverage starts from Day 1 (monthly contribution required), free after 6 months Relocation Support: Provided for eligible candidates relocating within PortugalYour RoleAs a Sales Support Specialist, you'll be the first point of contact for Italian-speaking customers. You'll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company's high standards of service and professionalism. xlwpduy What Youll DoSupport customers with sales-related inquiries, product information, and troubleshootingCommunicate across multiple channels: phone, email, chat, and social mediaTailor communication to reflect brand tone and customer needsHandle escalations with empathy and a customer-first mindsetLog and manage all customer interactions with attention to detailWho You AreFluent in Italian and English (spoken and written)Experience in customer service or sales support (preferred)Tech-savvy and comfortable with troubleshooting digital toolsSkilled in communication and multitaskingResilient and calm un