Location: Lisbon, PortugalEmployment Type: On-siteStart Date: 8 January 2026 Position Overview We are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools. This role requires strong communication skills, a genuine interest in digital marketing/web design, and the ability to deliver high-quality support in a dynamic, customer-focused environment. Work Schedule Monday to Friday 06:00 to 22:00 (Rotational Shifts) Two consecutive days off: Saturday and Sunday Uber reimbursement up to 25 per day for early shifts starting at 06:00 to support commuting On-site presence in Lisbon is required. Contract Type CDD 6-month fixed-term contract Compensation Package Competitive base salary + Performance premio shared accommodation provided meal allowance per working day Candidate Requirements (Mandatory) The ideal candidate: Has experience or solid knowledge in digital marketing and/or web design Is enthusiastic and passionate about the digital/web environment Is fluent in German and proficient in English Demonstrates strong problem-solving skills and customer-service orientation Is comfortable working in rotating shifts (within daytime hours) Key Responsibilities Provide customer support for clients through multiple communication channels Assist users with website creation tools, digital marketing features, and