Sales Consultant Job Description
We are seeking an experienced sales consultant to join our team. The successful candidate will be responsible for consulting clients on products, selection of the most suitable product, cross-selling on the basis of corporate standards, and fulfilling a personal sales plan (by income, by product groups).
Key responsibilities include:
Product Knowledge: Possess in-depth knowledge of IT products, home appliances, audio, and video systems.
Clients Consultation: Provide expert advice to clients on product issues - warranty, repairs, deliveries, company policies on the basis of corporate standards.
Sales Performance: Meet or exceed sales targets, focusing on personal sales plans.
Communication: Process incoming calls to the offline store and outgoing communications with customers.
Inventory Management: Ensure timely sale of old stock, focus positions, and services.
Customer Engagement: Inform customers about promotions and other activities.
Data Entry: Register sales, refunds, invoices, etc., in software.
Cash Handling: Work with the cash register and comply with cash discipline.
Store Safety: Ensure the safety of goods and store equipment.
Maintenance: Adhere to merchandising rules in the store.
Training: Complete training according to the approved program (full-time training and corporate systems).
Additional Tasks: Perform other relevant tasks as assigned by management.
Required Skills and Qualifications
To be successful in this role, you should have:
Product Expertise: In-depth knowledge of IT products, home appliances, audio, and video systems.
Experience: Relevant working experience in similar positions.
Languages: Fluency in Italian and English.
Soft Skills: Excellent communication skills, positive attitude, self-motivated, and result-oriented.
Benefits
We offer a competitive salary package and motivation scheme. Additionally, you will enjoy life events' gifts, corporate presents, awards, years of service bonuses, and special prices for company products.
Others
Our company is proud to be certified by Great Place to Work, demonstrating our commitment to creating a workplace where every employee has a place for professional growth and support to unlock their potential. Whatever your area of expertise, you will find a range of career opportunities at our organization. Apply now. By responding to the vacancy, you consent to the processing of your personal data indicated in your CV.