Ph3Overview /h3pA career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. /ppIn this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. /ph3Responsibilities /h3pYour role and responsibilities /pulliWe are looking for motivated, curious and tech-passionate people with a good experience with ServiceNow, in particular a great knowledge of its components and modules. /liliYou’ll work across all ServiceNow modules in the project team for an important customer. /liliYou’ll need to provide development and maintenance related support for ServiceNow tool implementation and customization. /liliYou’ll develop with Client Scripts, UI policies, UI Macros, Scheduled Jobs, Flow Designer and Background Scripts to expand ServiceNow usage for the clients. /liliYou’ll be working on Data Source and building scripts for Transform Map to import the asset/CI data into ServiceNow using import sets. /liliYou’ll use Service Catalog items and complex workflows to automate user’s daily business processes. /liliBuilding tables, customizing and design forms, fields as per the customer needs. /li /ulpYou have experience collecting customer requirements, writing technical documents and designing solutions. You have active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills, interpersonal skills, customer centric attitude, ability to deal with cultural diversity. Proven team player and team builder. /ppWe expect curious, open minded, ready to explore new technological paths young professional, willing to be challenged facing the up to date platforms and the frameworks most required in IBM clients’ projects. /ph3Education /h3pbRequired education /b /ppHigh School Diploma/GED /ppbPreferred education /b /ppTechnical Diploma /ph3Required technical and professional expertise /h3pWe are looking for candidates with the following background: /pulliBachelor, University or Master Degree into STEM disciplines (Computer Science, Engineering, Mathematics, Physics, Statistics) /liliMinimal B2 knowledge of English language /lili4+ experience with ServiceNow as application developer /li /ulpTechnical skills: /pulliServiceNow Module (ITSM or SPM or HR) /liliHTML / HTML 5 /liliCSS / CSS3 /liliJSON /liliXML /liliAjax /liliAngularJS /liliJQuery /liliJelly /liliWeb Services (REST, SOAP) /liliWSDL /liliMicroservices /liliRequirements gathering /liliFunctional / Technical analysis skills /liliServiceNow CSA or CAD certification /lili1+ ServiceNow CIS certification /li /ulpAvailability to travel is an additional prerequisite. /ph3Other qualifications /h3pOther ServiceNow Certifications. /ph3About IBM Consulting /h3pIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. /ph3Your life @ IBM /h3pIn a world where technology never stands still, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. /ppBeing an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. /ppOur IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. /ppAre you ready to be an IBMer? /ph3About IBM /h3pIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. /ppRestlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. /ppAt IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. /ppIBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. /ph3Other relevant job details /h3pIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. /ppJob Title /ppJob ID /pp75330 /ppCity / Township / Village /ppState / Province /ppCountry /ppItaly /ppWork arrangement /ppOnsite /ppArea of work /ppSoftware Engineering /ppEmployment type /ppRegular /ppPosition type /ppProfessional /ppSome travel may be required based on business demand /ppCompany /ppShift /ppGeneral (daytime) /ppIs this role a commissionable/sales incentive based position? /p /p #J-18808-Ljbffr