PExperteer Italy is seeking a leader to oversee outbound CRM initiatives aimed at improving clinic appointment bookings. The role requires collaboration with CRM, Data Analytics, and Digital teams while managing country-based Call Center providers. /ppThe ideal candidate will possess a strong background in Call Center/Customer Service, having demonstrated leadership and an analytical mindset. Responsibilities include performance monitoring against KPIs and leading projects to enhance productivity and process efficiency. /p #J-18808-Ljbffr