Do you have a passion for quality and thrive in dynamic environments? Are you a motivated and passionate Quality professional looking for an exciting new challenge? If so, you might be the perfect fit for our Team at Ellab Italy, in Pero - Milan! About the role Ellab, a leading provider of innovative compliance solutions for the pharmaceutical and biotech industries, is experiencing rapid growth. We are looking for an enthusiastic, skilled and self-driven Quality Manager who is eager to contribute to our company's journey and ensure the highest standards of quality in our operations. You will become an integral part of a dedicated Global Quality team and, with the responsibility for Quality management in Italy, you will work closely with the local team. Reporting directly to the Senior Quality Manager for Continental Europe located in Germany, you will play a crucial role in maintaining and enhancing our quality standards. We offer a collaborative and dynamic environment where independence, fresh ideas and adaptability are highly valued. Professionalism, mutual support and respect form the core of our team culture. We encourage a positive, welcoming and caring tone. We acknowledge that a feeling of belonging is the foundation of our employees' success – and, consequently, Ellab’s success. What you will be doing in this role? As our Quality Manager in Italy, you will be responsible for driving, maintaining and developing the subsidiary’s quality management incl. ISO9001 certification and ISO17025 accreditation. Ellab is aligning the quality management globally which includes implementation of global processes and establishment of one global multisite ISO9001 certification. It will be your responsibility to drive the transformation in Italy working closely with the local team. Your responsibilities will include: Manage, evaluate and improve the quality processes in Italy Adopt and implement global quality processes Establish/ensure sufficient documented processes, procedures and instructions Manage nonconformities, complaints and change control cases Preparation and coordination of management review Handle quality agreements and questionnaires from customers Conduct internal audits and host audits from external stakeholders Conduct internal quality training Collecting sustainability data to Headquarter Participation in regular global quality meetings Skills and experience you will bring to Ellab We are looking for a service minded colleague with a passion for improving quality processes with a keep it simple mindset. You have excellent collaboration skills and are self-driven, proactive, positive with a can-do attitude. You are a strong and natural communicator verbal as well as written and your work approach is structured and systematic. Furthermore, we expect you to have: Relevant science or technical degree Minimum 2-3 years of relevant experience, preferably with a global company Profound knowhow of ISO9001 and preferrable ISO17025 Preferable trained auditor Hands on experience with quality management incl. audits, NCs, customer complaints etc. Knowledge of GMP and quality requirements in pharmaceutical industries Good technical understanding Ability to drive initiatives in a matrix organisation Fluent in Italian and English (Verbal and Written) What we offer Competitive salary Opportunity to work in a global, dynamic and fast-paced environment Opportunity to influence your own tasks/responsibilities and develop your career in a supportive environment, making a real impact on a growing international company You’ll be joining a team highly focused on execution and optimization, while also recognising the importance of work-life balance. More than just a job! At Ellab, we pride ourselves on being more than just a workplace. We have an active Employee Club, numerous social events throughout the year, an annual skiing trip, and fitness classes in our gym. We foster a positive, welcoming, and caring culture with an informal tone and appearance. We believe that a sense of belonging is the foundation of our employees' success – and Ellab’s success. Sustainability is at the core of who we are. Our commitment to reducing our environmental impact and building a low-carbon future drives our strategy, fuels innovation, and creates long-term value for our business, our customers, and the planet. For us, sustainability is about responsibility, resilience, growth, and doing what’s right. The hiring process If you find this opportunity exciting, apply today! We will review the applications as they come in and the interviews will be conducted ongoing. Please note that resume and application must be uploaded in English – furthermore the interviews will also be conducted in English. If you have any questions about the position, please reach out to our Senior Quality Manager, Sonja Mehrtens SMEH@ellab.com or 49 162 3298258. Department: Via Figino 22 20016 PERO Lokation: Italy J-18808-Ljbffr