About MultiVersity
MultiVersity stands as a beacon of innovation in the Italian edTech sector, revolutionizing the way digital education is perceived and delivered. Rooted in Italy, we have risen as a key player in the region, pioneering novel learning methods and state-of-the-art technological solutions. We are committed to a holistic educational approach, integrating traditional teaching methods with modern digital tools to serve a diverse learning community. Our mission at MultiVersity is to empower students, educators, and institutions to excel in a globally connected digital environment.
Overview
We are on the lookout for a talented Systems Engineer, with a focus on network infrastructure and VoIP systems, to join our intimate yet dynamic team. This role is tailored for an individual with a strong background in designing and managing complex IT infrastructures. As a Systems Engineer, you’ll be a key player in the reengineering of the Group's IT infrastructure, spanning multiple interconnected locations. Your focus will be on optimizing overall efficiency—especially in VoIP systems—with a strong emphasis on cybersecurity. While most work is conducted during standard business hours, please note that a small percentage of activities may be required during evenings or weekends, typically for planned interventions, critical updates, or infrastructure maintenance.
Responsibilities
* Manage and maintain a distributed IT infrastructure (on-prem, cloud and multi sites), including physical and virtual servers, networking, storage systems, and VoIP platforms.
* Administer and support enterprise firewall solutions and network security configurations.
* Oversee and maintain Active Directory environments, group policies, and authentication services.
* Ensure continuous operation and performance of IT services, identifying and resolving system issues promptly.
* Support IT-related audits, ensuring compliance with ISO 2XXXX standards.
* Support the Cybersecurity department in remediating identified vulnerabilities to enhance the overall security of perimeter systems and endpoint controls.
Qualifications
* Excellent knowledge in networking, including configuration of L3 switches, routers, and firewalls.
* Proficiency in VOIP systems, specifically FreePBX / Asterisk / Sangoma.
* Solid understanding of server and storage infrastructures.
* Good grasp of Active Directory domains, DNS, DHCP, and GPO.
* Exceptional troubleshooting, problem-solving aptitude and reverse engineering skills.
* Strong ability to create technical documentation.
Preferred Qualifications
* Certifications in networking and VOIP systems are preferred.
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