Job Title: Senior IT User Support
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Location: Ronchi dei Legionari
Company: Munters Corporation – DCT / Geoclima
Travel: Yes
About Us
Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers’ operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters’ business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on.
Primary Job Summary
The Senior IT User Support is responsible for ensuring reliable IT operations and end‑user support across Geoclima’s sites, in alignment with global company standards. The role covers advanced user support, IT infrastructure assistance, system and access administration, hardware/software lifecycle management, and coordination with internal and external IT stakeholders. It plays a key role in maintaining efficient, secure, and continuous IT services for all employees.
Duties And Responsibilities
IT Operations & User Management
Manage IT for all employees in Geoclima’s sites, adopting and applying global company standards
Create, maintain, and manage user accounts, permissions, and system access rights
Hardware & Software Management
Procure, configure, and deploy IT equipment (PCs, laptops, mobile devices)
Software and application installation and management
Infrastructure & Systems Support
Support IT infrastructure including servers, network devices, and connected systems
Maintain office IT equipment such as printers, videoconferencing systems, and peripherals
End user support, network troubleshooting
Vendor/Contractors management
Data Security & Backup
Ensure data integrity, availability, and security through backup procedures and IT security best practices
Skills And Qualifications
Strong knowledge of Microsoft Office
Proven experience in advanced troubleshooting of PCs, servers, applications, and networks
Strong communication, analytical, and problem‑solving skills
Ability to work independently and as part of a team
Self‑motivated and results‑oriented
Hands‑on experience with installation and configuration of IT systems
Education Requirements
Bachelor’s degree or diploma in Information Technology or related field
Native or equivalent level in Italian language and professional English proficiency are mandatory
Benefits
Competitive Salary
Professional development opportunities
State‑of‑the‑art equipment and tools to support your work
Equal Opportunity Employer
Munters is an equal opportunity employer and is committed to diversity in the workplace. xjrgpwk We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
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