Randstad Inhouse, Pharma Specialty is looking for an Field Service Engineer on behalf of a well-established multinational corporation in the chemical-pharmaceutical industry.
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Work site: full remote and available for frequent travel
Range RAL: 35k-40k
Roles and responsibilities:
* Install, upgrade, maintain, and repair advanced medical systems used for 3D cardiac mapping and electrophysiology procedures.
* ndependently manage your service territory (Europe), including planning and prioritizing weekly activities.
* Diagnosing and resolving equipment malfunctions promptly and effectively.
* Travel extensively within the assigned region and occasionally across Europe, including on short notice.
* Drive customer satisfaction through regular performance reviews, complaint analysis, and continuous improvement initiatives.
* Accurately document service activities in the Service Management System.
* Communicate technical issues, risks, and improvement opportunities to management.
* Adhere strictly to company health, safety, and environmental standards.
You will also bring:
* Bachelor's degree or equivalent experience in Biomedical, Electrical, Electronics, or Computer Engineering.
* Valid driver's license.
* Proficiency with standard test equipment (e.g., digital multimeter, safety tester).
* Excellent written and verbal communication skills in English. Fluency or strong proficiency in Second Language is a huge advantage.
* Ability to work flexible hours, including weekends and off-hours, when required.
* Previous experience in field service or the medical device industry is preferred.
* Strong organizational and problem-solving skills.
* Physically able to lift and move equipment up to 35 kg, with frequent standing and bending. xjrgpwk
* Strong commitment to safety and quality standards.