Descrizione dell'offerta
Kelly, per prestigiosa multinazionale operante nel settore Elettromeccanica e specializzata nel mondo della media e alta tensione, seleziona:
FIELD SERVICE ENGINEER (trasferte Italia)
For the Business Unit Grid Integration we are looking for a Field Service Engineer who will focus on executing Service work according to agreed work flows and in accordance with standard processes and safety guidelines.
Duties:
1. Perform Service tasks, identify technical problems and make analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.);
2. Contribute to customer satisfaction by executing Service work according to customer order and expectation;
3. Create and maintain a good relationship with customers and understands their needs; Identify new sales opportunities and communicates them internally;
4. Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for Service activities;
5. Prepare all documents and reports to be signed by the customer representative; Report work done in a timely manner and follows up when needed;
6. Proactively identify potential equipment failures and requests proactive corrective actions;
7. Troubleshoot equipment failure and make recommendations to avoid repeating the problem in the future;
8. Proactively identify suggestions for product and quality improvement and communicate them further in the organization;
9. Provide recommendations to management to improve operations and customer service;
10. Apply safety rules and safe practices as well as environmental responsibilities;
11. Report unsafe practices and incidents.
Skills
12. Electrotechnical diploma;
13. At least 3 years of experience in the role and with high tension equipment;
14. Good knowledge of Italian anc English languages;
15. Willingness to travel (Italy);
16. Ability to work in team.
Si offre: assunzione diretta, con retribuzione in linea con l’effettiva esperienza della persona. Possibilità di smartworking.
Sede di lavoro: Milano