Multimedia Designer, Amazon Delivery Experience (ADX)
Job ID: 10376030 | Amazon.com Services LLC
You’re a visual storyteller with an eye for creating eye‑catching digital content, and you’re looking to join a fast‑paced team that will give you consistent opportunities to flex that creative muscle. We’re Amazon’s Delivery Experience (ADX) team, supporting and advocating for Amazon’s global network of delivery partners and Operations professionals. We’re looking for a customer‑obsessed Multimedia Designer to bring our messaging and brands to life across several bespoke channels.
Amazon’s Delivery Service Partners (DSPs) and Amazon Freight Partners (AFPs) enable Amazon to deliver millions of packages per week worldwide. The ADX team serves as a conduit between Amazon and these partners and internal Operations teams, communicating business‑critical information and program updates. This role supports communications for both “community” types (DSP and AFP audiences) by driving the production of bespoke multimedia content across a variety of platforms (digital community, live events, etc.).
The Multimedia Designer role is best suited for a creative executor who can work independently and collaboratively with diverse cross‑functional business teams. Ideal candidates dive deep into existing brand guidelines and produce high‑quality creative assets that meet or exceed customer needs. Standouts possess a strong eye for design, proficiency in producing small‑to‑medium digital assets in various formats, and project management skills to prioritize and deliver against multiple competing priorities.
Key Job Responsibilities
- Collaborate with the Creative Director to adopt multiple brand guidelines and identities across a diverse set of creative media needs and formats.
- Review internal Creative team intake forms for new projects and track ongoing work.
- Concept, design, revise, and deliver digital creative assets such as logos, banners, infographics, GIFs, video thumbnails, simple motion design, character design, and PowerPoint presentation edits.
- Adapt design layouts and deliverable types to best fit the required specifications and size requirements of intended mediums.
- Collaborate and communicate with all project requesters; facilitate discovery/kick‑off calls to better understand project needs and flag potential red‑flags or watch‑outs.
- Submit design mocks and finals for brand review with brand management teams to ensure compliance and standards are met.
- Identify and flag complex creative project asks to the ADX Creative Director for 3P agency assignment and execution.
- Upon successful completion, upload all assets to internal DAM platforms and tools.
Basic Qualifications
- Bachelor’s degree or at least 2 years of professional experience.
- At least 2 years of digital design experience and execution.
- At least 2 years working in or alongside a collaborative multi‑disciplinary team, and directly with other designers, writers, art directors, and/or marketing managers.
- Proficiency with Adobe creative design software, such as Photoshop, Illustrator, After Effects, InDesign, etc.
Preferred Qualifications
- Experience using strong customer service, communication, and interpersonal skills.
- Experience managing multiple projects, prioritizing, planning, and managing time.
- 3+ years working with an established brand(s) for a large corporation.
- 2+ years in light character design work.
- Experience creating graphic templates for others to adopt and self‑service with.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D; insurance, optional supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
- USA, NY, New York – $84,900.00 – $148,500.00 USD annually
- USA, TN, Nashville – $69,400.00 – $121,500.00 USD annually
- USA, WA, Seattle – $80,200.00 – $135,000.00 USD annually
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