LiJoin Alibaba Group and Make an Impact on Italy’s E-commerce Landscape! /lipWe are looking for a talented and strategic CRM Manager to enhance user engagement and drive activity in our international e-commerce platform. This role is key to achieving our ambitious growth and operational targets, leveraging innovative strategies, data insights, and strong collaboration with cross-functional teams. /ppbWhy This Role is Exciting: /b /ppAs a CRM Manager, you'll play a pivotal role in crafting and implementing user-centric CRM strategies across multiple channels, such as push notifications and email. You'll be responsible for understanding user behavior, creating tailored plans, and balancing business objectives with a seamless user experience. This position offers an exciting opportunity to work at the intersection of technology, data, and user engagement in a dynamic international environment. /ppbKey Responsibilities: /b /pulliResponsible for CRM strategy operations, utilizing channels such as PUSH notifications and EDM to enhance user activeness, reach the DAU target. /liliAnalyze user behavior data, formulate and execute user growth CRM plans to ensure business OKR is met. /liliGain insight into the user lifecycle, traffic scheduling, and distribution based on refined scenario-based requirements, and establish a complete user access strategy system. /liliCollaborate closely with product, campaign, and monetization teams to summarize requirements, develop strategies, balance business targets with user experience, verify data, and iterate continuously. /liliMonitor market trends, conduct competitive analysis, and provide strategic recommendations for product optimization and business development. /li /ulpbQualifications: /b /pulliBachelor's degree with 5 years' experience in operational roles. /liliFluent in written and spoken English and Spanish. /liliUnderstanding of the overseas e-commerce industry or platform user operations is preferred. /liliFamiliarity with user operation strategies and data analysis skills to identify user needs and behavior patterns from data. /li /ulpPlease send us your CV in English! /ppLet's shape the e-commerce landscape together! /ppJ-18808-Ljbffr /p #J-18808-Ljbffr