Position Overview: The Regional Operations Manager is a pivotal leadershiprole responsible for the comprehensive planning, strategic oversight, andoptimized performance of an organization's physical assets and workingenvironments. This role champions a proactive approach to facilities management& workplace experience, ensuring that all spaces not only meet operationalneeds but also strategically contribute to employee well-being, productivity,and overall business objectives. Our Four Strategic Pillars: Provide the best buildings atthe most competitive costs Tailor our spaces to inspireinnovation, promote collaboration, and strengthen connections betweencolleagues, customers, and our brand Create exceptional moments todeliver a frictionless experience for colleagues our moments that matterconsistently Take responsibility foroperational excellence across all services delivered within the site bydemonstrating resilience and mitigating risk What You'll Do: Workplace Team Leadership & ProgramsAdoption Lead, mentor, and inspire ahigh-performing team including Facility Managers, Engineers, WorkplaceExperience Coordinators, Mailroom, Housekeeping, & other partners fosteringa culture of strategic thinking, problem-solving, and proactive service delivery. Develop and implement aholistic workplace strategy that aligns with organizational goals, emphasizinginnovation, collaboration, and brand identity across your portfolio. Create comprehensive playbooksand Standard Operating Procedures (SOPs) to ensure consistent, extraordinaryexperiences and operational excellence. Champion the research,evaluation, and adoption of cutting-edge workplace programs and technologies,driving organizational change management for widespread understanding andenthusiastic adoption. Drive organizational changemanagement efforts related to new workplace initiatives, ensuring widespreadunderstanding and enthusiastic adoption throughout. Operational Efficiency & CostManagement: Provide expert oversight ofcapital and operating budgets, ensuring rigorous management and astutefinancial stewardship to provide the best buildings at the most competitivecosts. Conduct in-depth cost-benefitanalyses for all facilities projects and major initiatives, ensuring maximumvalue and aligning expenditures with long-term financial health. Strategically negotiate andmanage high-value vendor and contractor agreements at a portfolio level,optimizing service quality and cost-effectiveness. Implement robust financialreporting, forecasting, and audit mechanisms to ensure transparency,accountability, and resilience in facilities-related spending. Frictionless Workplace & ClientRelations: Serve as the primary strategicpartner and escalation point for key internal stakeholders and clientleadership, investigating and resolving complex portfolio-level issues. Drive the continuous refinementof service delivery across the portfolio by translating executive reports andoccupant feedback into actionable strategies to create exceptional moments anddeliver a frictionless experience. Maintain positive, strategicrelationships with local landlords and external partners, representing theorganization's interests and ensuring alignment with portfolio objectives. Develop compelling narrativesand generate regular executive reports that translate data into actionableinsights for continuous improvement, demonstrating the return on experience andcolleague impact. Oversee regular workplacequality audits across the portfolio, collaborating with Facility Managers todevelop and execute action plans for enhancements that tailor our spaces toinspire innovation, collaboration, and brand connection. What Success Looks Like: : Your portfolio consistently exceeds Workplace Experience standardsand strategic objectives. : Demonstrably achieves competitive operational costs and optimalreturn on capital investments. : Establishes strong, proactive partnershipsand influence with executive leadership and clients. : Leads and develops Facility Managers to achieve exceptionalperformance and career growth. : Successfully drives the adoption of new workplace programs andtechnologies across the portfolio. : Proactively identifies and resolves complex operationalchallenges, ensuring resilience and business continuity. What You Bring: : Proven ability to develop and execute multi-year workplacestrategies that align with organizational goals. : Extensive experience in portfolio-level budget management, complexcontract negotiation, and capital planning. : Demonstrated success inbuilding and influencing relationships with executive leadership, clients, andlandlords. : Foundational understanding of how workplace experiences impactcolleague satisfaction and productivity, with a talent for simplifying complexprocesses. : Proven ability to handle complex,portfolio-wide challenges and make critical strategic decisions. : Superior ability to guide sensitivediscussion