Ph3Overview /h3 pIT Support Specialist in Italy – Dispatch On‑site. /p pbLocation: /b Napoli Trento, Italy /p pbType: /b Dispatch /p pbHours: /b 10–20 hours per week. /p pbCompany: /b BCIC Swiss GmbH | Best Connect International Company /p h3Responsibilities /h3 ul liProvide first‑ or second‑level contact and problem resolution for customer issues. /li liWork with third‑party vendors to remediate complex AV issues as needed. /li liProvide timely communication on issue status and resolution. /li liMaintain ticket updates for all reported incidents. /li liInstall, upgrade, support, and troubleshoot Windows OS, Mac OS Microsoft Office. Cisco Jabber is another authorized desktop application. /li liInstall, upgrade, support, and troubleshoot printers and computer hardware. /li liPerform general preventative maintenance tasks on computers, laptops, and printers. /li liPerform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment. /li liUse diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. /li liThis position requires the ability to work in a project‑based environment requiring flexibility and teamwork. Performs other duties as assigned. /li /ul h3Requirements /h3 ul liMust hold a valid work permit in Italy. /li liSeveral years of professional experience in the field of IT support. /li /ul h3Salary /h3 pNegotiable. /p h3Apply Now /h3 pSend your application to /p /p #J-18808-Ljbffr